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Performance management is broken.
Today’s workplace is more complex, more human, and more relational than ever before. Yet many organizations are still relying on top-down systems from a different era — systems that prioritize process over people, compliance over conversation, and data over development.
In this session, Collette Revere makes a compelling case for why traditional performance management is not just outdated, but fundamentally misaligned with how growth actually happens. Drawing from more than 20 years in organizational development, she’ll guide participants through a powerful reframing: from performance management to people development, from accountability tools to alignment systems, and from reactive evaluation to proactive growth.
This is development from the inside out.
Participants will walk away with:
Together, we’ll explore what it takes to build systems that work with human behavior, not against it. Participants will gain practical insight into why so many well-meaning performance efforts stall out and what it takes to create growth, accountability, and momentum that actually sticks.
If you’re tired of managing performance and ready to start growing people, this conversation is for you.
BioCollette Revere is the founder and CEO of Open360™, a psychology-based talent and organizational development company that helps businesses build the clarity, capacity, and continuity they need to operate at their best. With more than 20 years of experience and a background in mental health, organizational development, and change management, Collette helps businesses build healthier systems for feedback, alignment, accountability, and growth. Her work blends behavioral science with practical business strategy to help people and organizations grow in ways that actually last.
Alexis C. Knapp worked in various capacities of human resources and higher education before transitioning to Littler, where she has spent more than 17 years practicing labor and employment law. Over the course of her career, Alexis’s practice has evolved into a deep focus on leave and accommodation issues (The Family Medical Leave Act, The Americans with Disabilities Act, the Pregnant Workers’ Fairness Act, workers’ compensation, return to work situations, fitness for duty, and more), from assisting employers with basic compliance questions, to navigating complex challenges in this arena. As part of that work, she regularly counsels and assists employers with policy and process issues, and drafting policies, forms, letters, and other documents in support of employers’ leave and accommodation efforts. She also develops and delivers customized in-person and virtual training for HR and legal teams, and supervisory/management employees, on FMLA, ADA, PWFA, and related topics.
Alexis also enjoys providing robust employment counseling and advice to clients on all other types of labor and employment issues as well, such as employee performance management, discipline, terminations, discrimination and harassment concerns, and more. She is also a regular speaker on a variety of labor and employment law topics for employer and industry groups.
Alexis is board certified in labor and employment law by the Texas Board of Legal Specialization and is a Senior Professional in Human Resources (SPHR®). She has appeared in court and before the Equal Employment Opportunity Commission, Texas Workforce Commission and the Department of Labor, and has handled administrative and litigation matters against individual plaintiffs and federal government agencies.
Before beginning her legal career, Alexis served as an associate dean of the College of Business and Economics and assistant professor of management at Houston Christian University where she taught courses in human resources and employment law at both the graduate and undergraduate levels. Prior to that, Alexis was a human resources professional in the public sector, where her focus was employee benefits, organizational policies and procedures and training.