Communication is not only one of the biggest determiners for developing personal influence, it is also one of the greatest limiting factors for many teams and organizations. This is not always because there isn’t enough communication, but often because we’re simply not very good at it. There is a lot more to communication than just the content of your message. Some psychologists believe the words you say may account for less than ten percent of the impact of messaging. From body language and facial expressions to tone and voice inflection, there are many other contributors that will determine your communication effectiveness. Learning how to incorporate these strategies will allow you to connect with team members, clients, and vendors at a deeper level. You will also gain an understanding of how to read these cues in others and more accurately interpret what they are trying to communicate to you. If you want to increase your personal influence and help your team members to do the same, this presentation will equip you to do both.

Learning Objectives:

Utilize non-linguistic tools to become more influential in all your interpersonal relationships both personally and professionally.

Learn what to be aware of and alert to as you read other people’s non-verbal communication.

Discover how you may be sending non-verbal messages that confuse or contradict the message you’re trying to send.

Realize that you’re sending messages about your professionalism through your workspace, organization, and efficiency.

BIO: 

Randy Anderson, CSP is co-founder of E3 Professional Trainers…a training firm that provides workplace and life training for individuals, teams, and companies. His strategies are designed to help people become more engaged in their work, better equipped to do it, and feel empowered to live a more fulfilling and influential life.

Before starting E3 in 2005, Randy spent 20 years in sales and management. Most of that time was spent in media sales, which gave him the opportunity to work with virtually every type of business and industry. It is from that experience that he draws the ideas and strategies to help his clients improve their performance in the workplace and to achieve their maximum potential in life.

Randy was awarded the designation of Certified Speaking Professional in 2012. This is the highest earned designation given by the National Speakers Association, recognizing proven expertise in speaking eloquence, business enterprise, and professional ethics. In October of 2024, Randy was inducted into the HR Southwest Speaker Hall of Fame. HR Southwest is recognized as Texas’ official HR conference.